Category

Crisis Communications
A-Rod may never have had a good image to save here in Boston, but as he wages a desperate fight for his “career,” the real question is: will he be remembered as one of the greatest to ever play the game or an ego-maniac (ahem, centaur) so obsessed with results that he took extreme cocktails...
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Solomon McCown President and crisis communications expert Ashley McCown was featured in an article published in the Associated Press. The story highlights air carriers that experienced major flight delays due to the extreme weather in the Northeast. McCown shares her insight on JetBlue’s decision to ground flights completely in four major airports. Read the full article...
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New Jersey Governor and potential presidential hopeful Chris Christie is no stranger to crisis communication. He’s snapped at a concerned parent of public school students while fielding questions on television. Christie infuriated GOP stalwarts as he lauded President Barack Obama and his response to Hurricane Sandy during the final months of the 2012 presidential campaign....
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In January 2013, Blackfish debuted at the Sundance Film Festival. The documentary investigates the ethical and safety records of SeaWorld and other amusement parks that use sea life as entertainment. The film features haunting footage of whales killing and injuring each other and their trainers. The filmmakers also interviewed former SeaWorld employees about safety practices...
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JetBlue made a bold and risky move yesterday when it ceased flights in and out of Boston and three New York area airports for a day. Safety comes first so there is no doubt from that perspective JetBlue made the right call. But, from a brand reputation standpoint, the airline is being hit with consumer...
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While it wasn’t intentional, UPS and FedEx played the collective role of a real life Grinch this Christmas. That’s because the carriers failed to deliver many packages on time for the holiday. The backlogs were apparently due to poor weather and a spike in last-minute online shopping that was not properly accounted for. As you...
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What went wrong? What went right? Could a crisis have been averted? Find out which PR disasters made our list for The Top 10 PR Crises of 2013. SM& President and crisis communications expert Ashley McCown breaks down everything from the rollout of Healthcare.gov to Paula Deen’s bungled response to charges of racism, and shares...
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Target is in the middle of a retailer’s worst nightmare. During its busiest time of year, the popular brand is dealing with a data breach that compromised as many as 40 million debit and credit card accounts. Not a very merry Christmas for customers at the second-largest discount retailer in America. It’s too late for...
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It’s been a tough year for athletic wear company Lululemon. It started in March, when thousands of pants were recalled after it was revealed that the material was inadvertently see-through. In the aftermath, Lululemon produced a press release that stated the defect was partially due to women wearing the incorrect size and suggested they get...
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If you visit the website of Toronto Maple Leafs, you’ll be greeted by a mosaic of tweets and Instagram photos. Using the hashtag #SEAofBLUE, the team encouraged fans to show their passion on social media to be rotated on a splash page. This sort of thing is pretty common in sports today, but the Maple...
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About Us

We are a fully integrated PR agency that thrives at the intersection of public policy and business, helping organizations to define who they are, earn the recognition they deserve, and protect their reputations.

We provide senior counsel in complex sectors, including healthcare, education, housing and real estate. We leverage our experience in traditional and digital media, government relations and crisis management to support legacy organizations and those that are on the rise.