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By

Ashley McCown
It’s been a tough few months for General Motors. The automaker has recalled millions of vehicles to repair safety issues that have killed its customers. How can GM repair its reputation? SM& President and crisis communication expert Ashley McCown shares her insight with PR Week.
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News of the “HeartBleed Bug” wreaking havoc with 70 percent of all websites has spread like wildfire across social media. It has many consumers fearing their most sensitive personal and financial data has been vulnerable going back more than 2 years. So you can imagine the collective sigh of relief here at the SM& offices...
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Listen to our Solomon McCown Podcast as SM& President and crisis communications expert Ashley McCown reacts to General Motors’ tough week. The auto giant’s CEO Mary Barra was on Capitol Hill, getting grilled by a senate subcommittee over a faulty ignition switch in GM cars that is blamed for at least 12 deaths.
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President Obama recently announced the creation of the White House Task Force to Protect Students from Sexual Assault. As a national dialogue about Title IX (the laws the prevent sex discrimination at federally-funded institutions) gets underway, it’s critical that colleges and universities communicate clearly with students and other stakeholders. SM& President and crisis communications expert...
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Solomon McCown President and crisis communications expert Ashley McCown was featured in an article published in the Associated Press. The story highlights air carriers that experienced major flight delays due to the extreme weather in the Northeast. McCown shares her insight on JetBlue’s decision to ground flights completely in four major airports. Read the full article...
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JetBlue made a bold and risky move yesterday when it ceased flights in and out of Boston and three New York area airports for a day. Safety comes first so there is no doubt from that perspective JetBlue made the right call. But, from a brand reputation standpoint, the airline is being hit with consumer...
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Photo via NBC New York. Aurora. Sandy Hook. Boston Marathon. Washington Navy Yard. More times than we would like, in the last year or so, we have found ourselves talking about shocking mass casualty events. How do they happen? What can we do? Fortunately, no one was injured in the frightening events at the Garden...
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​Solomon McCown President Ashley McCown is quoted in an NBCNews story about an angry British Airways customer who paid for a sponsored tweet complaining about poor service from the airline. This novel approach, perhaps the first instance of an individual consumer buying a sponsored tweet, gained immediate attention and traction on Twitter. For more, follow...
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​On the Solomon McCown & Company Facebook page, we've started a feature called 5 for Friday. Every week, one member of our staff presents a list of anything that strikes his or her fancy — a fun way to start off the weekend. In this week’s 5 for Friday, SM& President Ashley McCown shares her...
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​SM& President & crisis communications expert Ashley McCown was interviewed by national PR trade, PRWeek, offering her point of view on the controversy over the National Security Agency's data tapping program. "There are times with federal, large-scale investigations when the target can't say anything. It's a really tricky situation when you are effectively silent like...
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We are a fully integrated PR agency that thrives at the intersection of public policy and business, helping organizations to define who they are, earn the recognition they deserve, and protect their reputations.

We provide senior counsel in complex sectors, including healthcare, education, housing and real estate. We leverage our experience in traditional and digital media, government relations and crisis management to support legacy organizations and those that are on the rise.