Our News

Ashley McCown on BostInno

SM& President and crisis communications expert Ashley McCown was a guest blogger on BostInno on September 9. In the post, "Lessons from Boston University: How Other Schools Can Stay Out of the Penalty Box " Ashley examines how Boston University managed the sexual assault charges that were brought up against some of its hockey players last year and the subsequent reputation damage it cause the institution.

Gloria Larson of Bentley University Speaks at NEWIRE

Gloria Larson, president of Bentley University who also recently spoke on SM&'s  "Leadership in Transition" panel, spoke at New England Women in Real Estate's (NEWIRE) 30th anniversary luncheon on Jan. 18. Larson is Bentley's first female president, tying into the luncheon's theme of celebrating women in leadership. Larson shared some of her career lessons learned with the audience including a key example from her experience with the media. Despite a few less-than-stellar memories of waking up to unflattering photos of herself on the cover of The Boston Globe, one of Larson's biggest career takeaways spurs from her time chairing the Massachusetts Convention Center Authority  where she oversaw the construction of the $800 million Boston Convention and Exhibition Center.  Throughout the construction phase, Larson boldly took on a proactive media strategy of being open and direct with the public. She even frequently called press conferences to disclose negative news. This helped to positively frame the project by eliminating the need for reporters to do their own digging and potentially generate a more negative story.  According to Larson, female leaders need to learn to address their mistakes head on in order to move forward. And as we all know in the public relations world, reporters and the public appreciate honesty and transparency and are more willing to forgive mistakes when they are clearly laid out on the table.

By Christine Comey, account supervisor at Solomon McCown & Company